Do I Have To Register My Gopro Karma
The series of troubles with the GoPro Karma drones seem to never terminate. Since spring 2020, many users have reported having problems with pairing the controller with the drone and therefore being unable to take off. What is fifty-fifty worse, GoPro seems to have been ignoring the issue this fourth dimension. If you have a pairing problem with your GoPro Karma, you can bring together the list started past Karma owner Gavin Gene that gathers all the affected users.
Looking back, GoPro's drone project called Karma can not exactly be called a success. Information technology looked promising with the interesting modular concept with a removable gimbal. Because the drone utilizes GoPro cameras – when a new model comes out, it tin can only exist replaced and users get a better image quality. The reality, sadly, looked unlike for Karma.
Brief History of the GoPro Karma Drone
Shortly after the GoPro Karma Drone launch in September 2016, GoPro started recalling the drones in Nov 2016 due to a random power loss during flight. Because of the persisting issues and the increasingly trigger-happy contest with the introduction of the first DJI Mavic Pro, GoPro appear in January 2018 that they were getting out of the drone business organization and the visitor fired hundreds of employees.
Although GoPro discontinued the Karma Drone, the visitor claimed they volition, of class, keep providing customer support to all the existing Karma owners. In Jan 2020, there has been an issue with a GPS bug that prevented the drones to take off. Back and so, GoPro assured their customers that they are looking into the problem. Subsequently a while, the company did release an update fixing the consequence.
Controller Pairing Issues
Now it seems there is nonetheless some other upshot troubling many GoPro Karma users. Karma owner Gavin Gene started having issues with pairing the Karma controller with the drone which basically completely prevented him from taking off. In July 2020, he made a Youtube video explaining the event.
The issue happened later some sort of update of the controller. Since and then, Gavin was unable to pair the controller with the drone. Later on the GoPro customer support was unable to help him, he tried to notice help on the GoPro Online Forum. Later seeing that many other people experienced the aforementioned issue, he posted a link to an online form so that he could gather the contact details of all affected customers and better communicate with GoPro. Oddly, before long after that, his GoPro Community account was terminated.
No assistance from GoPro – and no comment from them
As Gavin pointed out, nobody from GoPro seems to be interested in helping him and all the other people to resolve the issue. There has been nada advice from GoPro regarding the controller pairing upshot. Is GoPro just giving upwardly on providing customer support for the Karma Drone?
Since summer 2020, Gavin already managed to gather the contact information of around 550 Karma Drone owners with this issue. If you also take an issue with pairing the controller with your Karma, make sure to enter your contact information in the online grade here. In the next days, Gavin is planning to send an official letter to GoPro in the name of all affected users demanding an official statement from GoPro regarding this issue.
Information technology is worth noting, that we as CineD also reached out to GoPro to get their official argument on the pairing upshot. Unfortunately, the company chose non to comment on it. We volition definitely keep you updated on the development of this case.
Do yous accept experience using the GoPro Karma Drone? Exercise y'all also have issues with the controller not pairing with the drone recently? Let united states of america know in the comments underneath the commodity.
Source: https://www.cined.com/gopro-karma-drone-controller-pairing-issues/
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